UPS Access Points are physical stores and lockers where customers can choose to have their order shipped to instead of a home or business address.
The Access Point are visible at the checkout under the option “Pick up near you” They are only available for orders processed in our European warehouse and have a lead time of 5-6 working days depending on when the order is placed.
Once your order is placed and shipped you will receive an automated Decathlon email as well as an automated UPS email stating the Access Point location, as well as including a UPS tracking number which will be live throughout the orders journey.
Once the order has reached its Access Point location you will receive an email confirming its arrival and also the date by which the order must be collected. The length of time you have to collect is dependent on the premises the order is sent to and whether or not it is a locker or a physical store.
If you select an OOHPOD locker as the delivery location you will also receive a text message when the order arrives and this text contains the code to access the locker as well as link to the physical location of the locker. You must have a valid mobile contact number to utilize a locker location.
Failure to collect an order within the stated schedule will result in the order being returned to sender and a refund will be issued.